Personal Data Protection Policy – ​​KALINATUR

Our policy for protecting your personal data aims to establish a relationship of trust between you and our services, in order to offer you a transparent and secure experience.

At KALINATUR , we prioritize the respect and confidentiality of your personal data (hereinafter "Your data").

We make every effort to ensure the security, confidentiality and integrity of your privacy across all our platforms and services.

Who are we ?

KALINATUR is a micro-enterprise, represented by its legal representative, whose registered office is located at:
📍 Promenade des Anglais, 06000 Nice, France

• Contact email: service-kalinatur@gmail.com

• Status: Micro-enterprise

• SIRET: [to be completed]

• Intra-Community VAT: Not applicable (micro-enterprise)

KALINATUR publishes the website [ www.kalinatur.com ] and acts as the data controller for the personal data collected.

When do we collect your data?

Your personal data may be collected when you:

• Browse our website (cookies)

• Create a customer account

• Place an order

• You are subscribing to our newsletter (email, SMS)

• Contact us via our form or by email

Why do we collect your data?

We use your data to:

• Processing your orders and providing after-sales service

• Improve your browsing experience

• Preventing fraud and ensuring payment security

• Manage refunds and exchanges

• To send you commercial and promotional information (if you have consented)

• Collect your customer reviews

Recipients of your data

Your data is used only by KALINATUR and its service providers necessary for processing your orders (banks, carriers, IT services, payment tools such as PayPal or Stripe, customer review managers).

They are never sold to third parties.

Data retention

• Inactive prospects/customers : 3 years after last contact

• Order data : 5 years (legal and accounting obligation)

• Bank details : kept only for the duration of the transaction, then deleted

• Cookies : variable duration (see paragraph below)

Cookies

When you browse the KALINATUR website, cookies may be stored on your device.
They are used for:

• Ensuring the proper functioning of the site (essential cookies)

• Improve user experience and personalize your searches (analytical and personalization cookies)

• Displaying advertisements tailored to your interests (advertising cookies)

👉 You can manage your preferences directly in your browser settings (Chrome, Firefox, Safari, etc.) or on the CNIL website: www.cnil.fr

Data security

We use technical and organizational measures that comply with industry standards (SSL protocol, AES-256 encryption, compliance with PCI-DSS standards for payments).

Your rights

In accordance with the GDPR and French law, you have the following rights:

• Access, rectification and deletion of your data

• Limitation or opposition to treatment

• Data portability

• Withdraw your consent at any time

• Defining post-mortem guidelines regarding your data

To exercise your rights, contact us at: service-kalinatur@gmail.com by attaching a piece of identification.
You can also file a complaint with the CNIL : www.cnil.fr

Transfers outside the EU

The majority of your data is stored within the European Union.
If some of our service providers (e.g., Shopify, payment providers) transfer data outside the EU, we ensure that these transfers are governed by contractual clauses that comply with European requirements .

Policy update

This policy is updated regularly to remain compliant with legal and technical developments.
Last updated: September 2025 .

All rights reserved – KALINATUR